Acer customer service: phone, contact and support email

Acer customer service: phone, contact and support email 1

Acer is one of the most recognized computer equipment companies in the world. This is why it is not surprising that it has a technical service capable of solving any questions or problems for its users, whether they are individuals or companies. The company has enabled a customer service number both in Spain and in other countries. In addition, to contact other ways it is possible to use their email, social networks or support community, where you can respond to your problems or doubts by exchanging opinions with other users who have experienced or are experiencing the same situation as you. Below we reveal in detail all the options you have to contact Acer.

Acer customer service phone numbers

Whether you need to send a product to technical support or if you have already done so and want to check the status of the repair, you must call one of the following numbers: For Madrid: 91 414 24 14. For Barcelona: 93 800 36 63. Remember have the serial number or SNID code of your equipment or device handy so that they can help you as soon as possible. Here you can see how to obtain it.

In case you have previously contacted customer service and you have a product under repair, have the RMA or case number assigned to you close by. Customer service hours are Monday through Friday from 09:30 to 18:30.


Acer Customer Service in South America

If you are living in a country in South America, you have an Acer computer in your possession and you need to solve a specific problem by phone, we leave you some available numbers. Customer service hours are Monday through Friday from 8:00 am to 8:00 pm, except for weekends and holidays.

  • Argentina: 0800-444-1318
  • Nicaragua: 001-800-2202416 or also dial: 1-800-0164 and then enter the following number: 866-281-1408
  • Ecuador: 1-999-119 and then enter the following number: 866-281-5505
  • Panama: 001-800-507-3345
  • El Salvador: 503-2260-9248 Ext. 111
  • Paraguay: 59521-519-7000
  • Peru: 0800-54495
  • Bolivia: 800-100620
  • Guatemala: 502-2506-5888
  • Puerto Rico: 1-866-569-2237
  • Chile: 600-460-4000
  • Guyana: 592-225-3882
  • Dominican Republic: 809-535-3178
  • Colombia: 01-800-915-7126
  • Haiti: 1-866-569-2237
  • Trinidad and Tobago: 1-866-569-2237
  • Costa Rica: 0800-012-1793 also dial: 800-228-8288 and then enter the following number: 866-281-5432
  • Honduras: 800-0123 and then enter the following number: 866-281-1278
  • Uruguay: 598-2-903-0166
  • Cuba: 1-866-569-2237
  • Mexico : 001-866-350-2237
  • V enezuela: 58-212-985-6990

Acer technical support via chat

On the Acer website there is a chat enabled to contact the company's customer service via PC or mobile. The schedule in Spain is from Monday to Friday from 9:30 a.m. to 1:30 p.m. and from 2:30 p.m. to 6:30 p.m. Using it is very simple. You just have to enter the chat page and click on "Yes" at the bottom of it.

Acer customer service: phone, contact and support email 2

It will then ask you to provide the product serial number. You can also press to automatically detect the device. Once you have entered the serial number, you will see a new page with a chat in which a customer service person will help you with your problem.

Out of warranty repairs

And what if the warranty for the problem product has expired? Don't worry, because Acer has a program called Acer lifextension through which you can request a repair at a very competitive price. In addition, with the guarantee that it will be repaired by the official service of the brand , which always leaves a better taste in the mouth. For this type of repair you can call 91 414 24 12 or 93 800 36 62. The hours are from Monday to Friday from 9:30 to 18:30 (closed Saturdays and holidays).

Acer technical support by email

Through the option "Ask us a question", available on the company's website, you can make your query or request information about your team. Of course, first it is necessary that you complete your data correctly and leave your email address so that the Acer Technical Service staff can answer you by this means.

Visit the Acer community

If you enter the Acer support community, you can participate and share your questions and problems with other users. It is a community with more than 323,000 people, so it is difficult for anyone to answer you. To participate and start writing, either to ask for help or offer your own, you just have to register. Within the community you have different sections, including one specifically for laptops, another for the company's Predator computers, another for tablets, monitors, desktops or even operating systems.


Acer social media

Like any large company worth its salt, Acer is also present on the different most popular social networks. The good thing about this system is that you can ask for help from support 24 hours a day, 365 days a year. As soon as they receive your request, they will contact you to address your problem or question. You have the following options.

  • Facebook Acer
  • Twitter Acer
  • YouTube Acer
  • Instagram Acer

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