Huawei customer service: phone number, contact and support email

The United States could move closer to Huawei if the trade agreement with China progresses

In recent weeks, Huawei has been at the center of the controversy over Google's veto in the United States, which will affect Huawei device owners around the world. In any case, the Chinese company has promised to continue manufacturing and selling its phones, creating its own operating system.

Users with a recently purchased Huawei phone can still count on the support of Google, which will continue to provide updates and enhancements for the time that is usually mandatory.

In this way, if you have a Huawei mobile in your hands and need assistance at any time, you will always have the opportunity to connect directly with customer service . Next, we provide you with all the information you need to connect with Huawei by phone, by email and even via chat.

huawei contact

Huawei customer service phone number

One of the first and most direct options for contacting Huawei's customer service is by phone. If you call from Spain and need assistance in Spanish, you have at your disposal a hotline from Monday to Sunday from 9 a.m. to 9 p.m. The telephone number is the following: +34 900 483 303 .

However, first we recommend you access the official support section , from which you can obtain information about your specific product and solve different problems. Maybe before calling you can find the answer you need here.

All you have to do is write your question or type the name of your phone directly . You can find product manuals, usage tips, operating system update methods and other recommendations. If you click on Solve your problems, a series of questions will appear before you with their corresponding answers.

huawei contact

Send an email to Huawei

If you don't solve your problem through the support section and instead of calling, you prefer to write an email message, don't worry. You can also do it. You just have to click here. You will see that here is an active form, in which you have to enter the following information:

  • Topic
  • Category
  • Question
  • Name
  • E-mail
  • Model

You have to indicate if you have already bought the equipment and when you finish with the query, click the Send button . In principle, you should receive a response in just one hour, as long as you make the query within the stipulated time: Monday to Sunday from 9:00 a.m. to 9:00 p.m.

Contact the Huawei team via chat

If you are in a hurry to resolve your query and do not want to do it over the phone, you can also use the chat service that Huawei makes available to its customers and users. It is a live chat in which the Huawei team attends, also from Monday to Sunday from 9:00 a.m. to 9:00 p.m. Simply go to the support page and click on the option Contact us , located at the bottom right of the screen, to activate the chat.

huawei repair centers

Find a repair center

If what happens to you is that you have to take a product that you have already bought to repair, it will be necessary to find a repair center near your home. In this way, you can take the phone yourself and manage the solution to your problem as soon as possible.

Just indicate a province and a city and then click on the Send button . The Huawei centers to which you can take your device will appear on the map, with their corresponding address, contact telephone number and opening hours.

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