Motorola Moto G 2015 problems and solutions

Motorola Moto G 2015 solutions

On July 28, Motorola surprised with new phones. One of them, the Motorola Moto G 2015 , can already be purchased in the market at a fairly affordable price for the features it integrates. The terminal came with a 5-inch HD screen , a Qualcomm Snapdragon quad-core processor and a main camera with a 13-megapixel resolution with f / 2.0 aperture, dual-LED flash and HDR mode.

Here is a comparison between the Motorola Moto G 2015 and the Huawei P8 Lite

All those who already have it in your power may have run into some problems. Some of them are typical of the previous generation, although all have a possible solution . It is only a matter of you doing some additional tasks in case you come across one while you are using it.

Motorola Moto G 2015 solutions

Some users have complained that the keyboard disappears while writing a message, either through WhatsApp or the email application. Apparently this bug would be related to the memory of the device , so it is recommended to make a backup of all the data that is had in the Moto G 2015 and restore to the factory settings. To do this, go to Settings> Backup and restore> Factory data reset> Reset phone.

Another problem that some users of the new Moto G 2015 seem to agree on is the loss of signal. After the update to Android 4.4.2 a lot of Moto G owners started to experience this inconvenience, so it would not be something new . The signal from the device seems to drop randomly. Sometimes the connection to the SIM card is lost and users start receiving messages related to airplane mode , even though they never activated it. Motorolayou are aware of these issues and already have updates to deal with all of this, the downside is that the solutions don't seem to work for everyone. Sometimes the problem can be solved quickly by turning airplane mode on and off, although airplane mode could return at any time.

On the other hand, a large number of users have encountered a bug related to low volume when making calls. The volume of the speaker sounds loud when it comes to playing music or videos, but it does not have the same intensity when we are talking to someone. Some people have even experienced a complete loss of audio . Make sure there is no lint, dust, or dirt stuck to the headphones or the microphone hole. Use a soft brush or compressed air to clean this area well. Motorola released an update (174.44.1) that is supposed to fix this issue.

Finally, some users of the Moto G 2015 have encountered problems when turning on the device. It goes completely dead and does not respond to keystrokes. One possible solution is to plug it into the charger and then hold down the "volume down" key and the power button for more than two minutes to reset from bootloader mode . If this does not work, we recommend that you contact the manufacturer.

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