Gmail is the most widely used email service in the world. It is a platform owned by Google, which has been on the market for many years, and has managed to outperform the rest of the alternative race such as Microsoft's Outlook. In this article we explain what are the most common login problems in Gmail, and the easiest way to solve them.
First of all, check if Gmail is down
It is not very common, but there are some situations in which the Gmail service is down , and this is simply the reason why we cannot access. Therefore, the first step you should do is check that the Gmail service is working properly.
To check this, we can use the control panel of Google applications, which the Internet giant offers us. Thanks to this tool we will be able to know if any of its services is out of operation.
Once you have verified that the Gmail service is working correctly, you can continue with this tutorial, on how to solve the most common problems when logging in to this service.
Avoid problems with your password
One of the most common problems that arise in relation to the Gmail mail service is that users can forget their account password . This problem is quite common in users who do not use this service very often, and who are also fond of using long and complex passwords.
Fortunately, Google offers us a password recovery tool that we can use to very easily reset the password of our Gmail account. However, this Google password recovery tool requires that we configure it beforehand in order to use it.
Setting up Google's password recovery tool is very simple. To do this, the first thing we need to do is log into our Gmail account. Once inside, you have to click on your profile picture in the upper right corner of the interface and then access " My account "
Once inside, click on the " Personal Information " option . A new screen will be displayed with all the personal information related to your account. You will have to scroll down to the emails part, and click on the little arrow icon to configure your alternate email.
Scroll down to the " Contact information " section , where you can configure an alternative email to retrieve your Gmail account password, in case you have problems.
Gmail is case-sensitive in password
Another thing to keep in mind is that Gmail distinguishes between the use of lowercase and uppercase in passwords. This is something that may seem trivial, but has been the cause of problems for many users.
Problems accessing Gmail with mobile
In the event that you have trouble accessing your Gmail account using your Mark phone iOS or Android, you can remove your Google account from the device and reconfigure it to try to fix the problem. With this process, none of your files will be lost, you don't have to worry.
The easiest way to do this is to access the Android Settings app. Once inside, go to the accounts section, and then select the Google account you want to delete. Then you just have to add the account again by clicking on the "Add account" option.
Fix sync issues
Other possibilities that you get an "Account not synced" error message when you try to access the Gmail application with your smartphone. You may also get an error message saying that the app is running too slow.
There are several causes that can cause this problem, you can try to solve it by following steps:
- Update your Gmail application from the Google Play Store or the App Store.
- Restart your smartphone.
- Check that your internet connection is working properly and that you are receiving enough signal.
- Check that you have activated the Gmail synchronization from the Android configuration tool
- Delete the Gmail application data from "Settings",> "Applications"> "Gmail", "Storage"> "Clear data".
I can't access Gmail with my PC
Some users have also experienced problems accessing the Gmail service from their PC browser. In most cases the problem is that the Gmail page does not load correctly. In this case, the first thing you should do is check that the browser you are using to access the Internet is compatible with Gmail. Google offers a list of supported browsers.
The extensions of the Chrome and Firefox browsers in another element, which can affect the correct loading of web pages, including of course that of Gmail. A fairly simple trick that you can use to check if the extensions are affecting the functioning of Gmail, is to open a new tab of a browser as incognito and try to enter this mail service. This is because the extensions are not loaded by default in the Incognito mode of the browser.
If you have verified that it is indeed the extensions that are affecting the operation of Gmail, you just have to delete them one by one until you find which one is causing the problem.
If you are still unable to enter the Gmail service even using the incognito mode of your browser, it is possible that the problem is due to temporary files or cookies stored in the browser. In this case, you can try deleting the browsing data to see if the problem is solved.
This is our article on the most common problems when logging in to Gmail, and how to solve them easily. We hope you find it very useful.