If you were watching your favorite movie or series and suddenly you got an error message like this: “This title is not available to watch instantly. Select another title ”or similar, don't go into a loop looking for other titles. The online platform for movies and series has been down for a few minutes. And as we can see from the popular Downdetector drop detector the scope of service problems is global.
We are aware of members having trouble streaming on all devices. We are investigating the issue and appreciate your patience.
- Netflix CS (@Netflixhelps) June 11, 2018
Just five minutes ago from Netflix's own international account, it was recognized that the service is experiencing problems . As we have seen, the fall of Netflix does not affect all users of the platform, but it does affect a large number of users, also in Spain. The problems occur both on the Smart TV platform, as well as on the web and in the mobile app. The funny thing is that the messages or the error that appears in each medium is different.
Thus, for example, on the Smart TV platform the message that has come out is the one that we have written to you at the beginning. Followed at the bottom of the screen by “tvq-pb-103 (1.10.0). You can navigate without problems through the movies and series of all profiles, but the moment you start playing one, that error appears. In the case of the mobile application, we have also been able to navigate without problems without any impediment, until we start playing a title. At that time, the message that appears is “There is a problem with video playback. Please try again (1.50.501) ” .
While the worst of the three cases is that of the Netflix website, which appears directly down without the possibility of navigating between the titles.
The only thing that we have verified that you can continue to see if you are affected by the fall of Netflix are the contents that you have downloaded on your mobile (we have not been able to verify at the moment in the Windows 10 app).
What I can do?
And what can I do about the fall of Netflix? We fear that for now just have patience . Being a global problem, there is little to do at a particular level. The company has already recognized that it is a large-scale problem, so hopefully they will solve it as soon as possible.
One way to know if the problem is going to be fixed soon is to follow the official Netflix help Twitter account. It is likely that from the account in Spain they also put something but it will be delayed with respect to the main account. On the other hand, if you want to monitor the fall of Netflix in real time you can do it through the Downdetector service. So you can know if there are still many users who are also suffering from Netflix problems. For now, we have to save the popcorn ...
UPDATE 0:31 We have been able to access the Netflix platform again, both through the web, on mobile phones and on TV.