Jazztel customer service: telephone, contact and support email


The telephone route is always the fastest way to solve any problem you have with your operator. Also in the case of Jazztel. The company, which is part of the Orange conglomerate, offers its clients different mobile, landline, internet and television services , so that the reasons why you have to contact it can be multiple and varied. And quite frequent.

To help you streamline your procedures, we suggest you take a look at this guide, where you will find the main Jazztel customer service phone numbers. We will also offer you other means of contact, from which you can try to communicate with the operator to resolve your incidents .

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Jazztel customer service telephone numbers

If you need to contact Jazztel to solve any problem, contract a product or formulate an incident , the quickest thing will be to do it by phone. These are the company's customer service phone numbers:


  • Customer service from a Jazztel mobile: 1565
  • Customer service from another operator: 640 00 15 65
  • Comparator of offers from other companies: 91 123 26 58
  • Customer service from abroad: +34 91 140 15 65


  • Customer service from a Jazztel mobile: 1566
  • Commercial attention: 900 866 064
  • Technical assistance: 1568 (from landlines) / 902 901 211 (from mobiles)

Customer support is offered 24 hours a day, Monday through Sunday. However, it should be borne in mind that for commercial inquiries it will be necessary to contact between 9 a.m. and 10 p.m. and that outside this, it will not be possible to obtain information about the products in the Jazztel catalog.


Contact Jazztel through social networks

Jazztel, like the rest of the operators, is also very present on social networks. There they have customer service agents who can provide you with support at any given time . If you want to contact them, you can do so through the following platforms, using private messaging services or simply by mentioning them in a tweet or comment.

  • Facebook Jazztel
  • Twitter Jazztel 
  • Instagram Jazztel

Send a postal letter to Jazztel

The truth is that if you need to make any kind of claim or official communication to the company, you will have to use the traditional route. Because in the contracts, Jazztel clearly explains that any claim will have to be addressed to the company's headquarters. Do not forget to send the letter by certified mail and, if you need it, with acknowledgment of receipt. The address you should go to is the following:

Orange Espagne, SAU

La Finca Business Park, Paseo Club Deportivo nº 1, Building 8

28223 Pozuelo de Alarcón (Madrid)

Fax: 900 807 025

You will see that there is also a fax number to which you can send any document you need. Before, of course, make sure you have followed the steps indicated in the Jazztel telephone customer service.

Remember, on the other hand, that Jazztel offers its customers an application from which you can make all kinds of queries related to your contracted services and consumption. This could save you more than one call to customer service. You can download the Jazztel app for iOS and Android.

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