Guide to recover files from a mobile with a broken screen

Guide to recover files from a mobile with a broken screen

It is a proven fact that, at some point in the useful life of our mobile device, it will slip through our hands to end up embedded in the cold ground. In the best of cases, we will only have earned a cracked screen that will make it difficult for us to view it.

But it may also be that we have to say goodbye to our mobile directly . Damage to a mobile screen means losing its touch functionality and the screen is unresponsive. This means that the data saved in its internal memory cannot be accessed in any way.

Fear corrodes you inside. "What will happen to all the files I have on the device?" you will ask. Relax, there is still hope. Thank God there are several ways in which you can recover information from a mobile with a damaged screen .

So if this is your case and you want to know how you can access a mobile with a broken screen to recover the files that you had saved, do not miss this special. We tell you how to do it step by step and in a simple way . We started!

Make regular backups

Our smartphones contain a series of sensitive files that should be kept safe . The best way to secure all the data on our smartphone is to make a backup copy periodically. That is, keep a copy of the data to be able to recover it even in the event of losing the device. As they say in these cases, better safe than sorry.

If in your case you have an Android phone, the system itself automatically makes these copies that are stored in your Google Drive service associated with your account. If you want to know how it can be activated automatically, or make a quick backup , you just have to take the following steps: Settings> Google> Make backup.


This is where we can select the automatic option, or simply make a backup now. Once finished, all your data will be in Google Drive. However, other cloud storage platforms could also serve us , such as Dropbox . The important thing, in this case, is to have a backup, which will pave the way.

Our iPhone isn't indestructible either (hopefully). So, again, we recommend that you save a backup copy of our iPhone, iPad or iPod touch device. For this we can make use of Apple's cloud storage service, iCloud, or also with our iTunes account.

The truth is that with the arrival of iCloud, many prefer the ease offered by the cloud to make backup copies. However, there are users who prefer to backup their iPhone or iPad locally through iTunes . That said, both options are essentially the same, and here we expand on the details.

Useful apps

Although the data recovery process is quite "simple", we will have to use an external program, which we have previously downloaded to our computer. The worst of all is that most are paid . And if we find some free, they usually come with certain limitations in terms of the amount and type of content to extract.

dr fone

We started with Dr. Fone, one of the most popular data recovery software among users. After installing the application on our computer, we must connect it to the smartphone via USB cable and we will see how the file explorer will open showing the internal and external SD.

From this moment on, we can start browsing each of them to rescue the information you need . We only have to check those boxes of what we want to recover. After clicking on the "Next" button, the recovery process will begin, to the place that we have selected within the PC.


With EaseUS MobiSaver for Android we will not only recover our photos, videos or other types of files, but also contacts. The downside is that it asks us for a paid license. Nothing is perfect in this world.

After installing the application on our computer, the procedure is the same as the previous one. We connect the mobile device to the PC via USB cable and start the program by pressing the 'Start' button. Once we give MobiSaver permission, it will begin to scan our phone for a few minutes and we can access the data we want to recover.

Another very good option is the Remo Recover application, a program that is quite effective in its powers with a very simple  and accessible interface for all types of users.

Regarding its operation, there is not much difference with the applications described above . We simply connect our smartphone to the computer using a USB cable and wait for the program to detect the phone. Next, we must locate the location where the files in question are and select them to transfer to the folder on the corresponding computer.


Vysor is an application that will allow us to  control the smartphone from the computer. When you have installed the app on the computer without too many problems, we will also have to install the add-ons for Chrome and the Vysor drivers.

Once this is done, we can begin the process of recovering the mobile data. To do this, we connect the device to the computer via USB (again), and we will see that the phone screen appears on our computer. As you may have already imagined, now we can carry out the actions of copying or searching for files from the computer as if we were using our mobile .

If we had to choose one, we would stay with this last option as long as the Smartphone continues to operate after the blow that caused the screen to fracture.

So far our special on how to access a mobile with a broken screen . Hopefully it has helped you, being a fairly common problem among users. What about you? Has it ever happened to you? Share your experiences and doubts in the comments.