New problems face the firm Research In Motion (RIM) with its family of users. This time we do not have to refer to the problems in the Internet connection that were registered a few weeks ago. Nothing is further from the truth . Now we are facing a problem that could be affecting - only - BlackBerry users equipped with the new BlackBerry OS 7 operating system . In fact, this time the incident would be directly related to the terminal battery and the software that is installed on devices such as the BlackBerry Bold 9900 and the BlackBerry Bold 9930. And it is that during the past week, some users told in various forums that their devices turned off by themselves when they were charged at night. It was a strange phenomenon that hours later RIM had to confirm . He did it this Friday.
Indeed, the Canadian company indicated that a fairly certain number of customers had reported an incident related to the software of the devices . According to the firm itself, the mobiles turned off when connected to the power charger. We would be talking about an error of unknown origin that would make the phone not turn on. At this point, we have no evidence that this issue has been resolved, but we do know that RIM is working hard on the software update for BlackBerry OS 7 that would provide a definitive solution to the problem, at least in principle. For now, we have no evidence that affected users have received a remedy to this serious incidence.
As reported by the BGR medium , the problem is only reproduced on the BlackBerry Bold 9900 and BlackBerry Bold 9930 even after having left them charging overnight. The truth is that at this time, the company's support forums are full of complaints .
The truth is that we do not know how users will be taking it . In any case, you have the comments section available to tell your experience and explain if you have suffered any incident in this regard. From here we will be attentive to inform you of any news in this regard, although most likely RIM will be in a bit of a hurry to solve this serious incident as soon as possible. The reluctance, on the part of the users, is important. And is that a few months ago, the Canadian took a long time to solve the problems that left the entire community of BlackBerry users without an Internet connection . In fact, later the onlycompensation that he has offered to users has been a free purchase package to spend on applications in his store. Discontent was general.