Is your PS4 controller refusing to turn on or charge the battery? These two problems are quite common, and can be due to many causes, some of them being very easy to solve. We explain how you can try to solve them without spending a euro.
The controller does not turn on or does not connect to the console
A problem that can occur is that the DualShock 4 remote control does not turn on or it does so but it does not manage to pair with the game console. If this is the case, you can try following some fairly simple steps to fix it.
- Turn off the console and router completely and wait a few minutes.
- Next, turn on the console, but keep the router off.
Check if the command now works correctly. If it does, it is possible that the router's WiFi signal was causing interference with the remote, preventing it from working correctly. Power on the router again to see if the problem is fixed or is recurring.
If when you turn on the router the remote works again, it is confirmed that it is due to an interference problem. In this case, you must access the router's WiFi configuration and change the channel used. Consult your model manual to see how to do it.
If after following steps 1 and 2 the controller still does not work properly, try using the reset button located on the back of the controller , near the L2 trigger. You can use a paper clip to help you press the little button. After that, connect the controller to the console with a USB cable to pair it again. The problem should be solved by doing this.
The controller battery does not charge or drains very quickly
Another common problem is that the DualShock 4 battery does not charge when connected to the console using a USB cable. If this happens to you, first of all, check the steps below.
- Use the cable that came with the controller and console. It seems that all USB cables are the same, but they are not. Using a different cable may cause it to not make good contact with the controller's charging system.
- Check that the console is turned on. The PS4 only charges the controller when it is on or in sleep mode. In the latter case, you must have activated the option to keep the USB ports active at rest. You will find this option in "Settings"> "Power settings"> "Set functions available in Sleep Mode"> "Supply power to USB ports"> "Always".
If you have checked these two steps and the controller still does not charge, consider the option that the battery has degraded , you will have to replace it with a new one or buy a new controller.
The PC does not recognize the PS4 controller
Sony sells an official bluetooth adapter to use the PS4 controller on PC. The adapter comes with detailed instructions for its use , which is very simple so there should be no problems. If it doesn't work, try another USB port and another PC to rule out an adapter failure.
You can also use the PS4 controller on your PC without the official Sony adapter . In this case, the first thing you need to do is activate the Windows 10 or macOS WiFi module. Next, you can now synchronize the controller with the bluetooth receiver, for this you must press and hold the PlayStation and Share button at the same time until the light flashes. Your PC should detect the controller.
If they still work, check that the adapter works correctly with another bluetooth device and that you have the latest version of the drivers installed.