Xiaomi customer service: phone number, contact and support email


Xiaomi has become one of the most popular mobile phone manufacturers on the market . They offer Android devices, developed in China, and for much more affordable prices. In recent times, the firm has also opened countless stores in the main cities of the country.

So much so that most shopping centers have a Mi Store - that's what Xiaomi stores are called - where they sell, in addition to mobiles, other technological products from their catalog, such as scooters, headphones, security cameras. and even smart bulbs.

But where do we go when we have a problem? Fortunately, as it is a technological manufacturer that must necessarily serve its customers, Xiaomi offers multiple avenues of contact . In this way, in addition to going to any physical establishment, we can also contact the manufacturer remotely. We tell you how.


Xiaomi customer service: phone number

Things are usually solved very well over the phone and out loud. And Xiaomi has a customer service phone number that can be great to answer certain questions. The number you can call is the following:

902 220 250

You can call Monday through Friday from 9.00 to 21.00 . If you want to call on Saturday you can also do it, but only from 9:00 a.m. to 6:00 p.m., which is also a fairly long schedule. On Sundays and holidays the customer service by phone does not work.

Xiaomi customer service via chat

Another interesting option to get in touch with the Xiaomi team is the customer service chat . Of course, you should know that you can only solve your doubts through this route if you are a client of the house. For this, you will have to be previously registered. And you can do it from here.

The customer service hours are the same as those offered by Xiaomi over the phone . That is, from Monday to Friday from 9:00 a.m. to 9:00 p.m. and Saturdays from 9:00 a.m. to 6:00 p.m. You will also not be able to contact via chat on Sundays and holidays.

Xiaomi customer service by email

Xiaomi's customer service also offers users the possibility to contact them via email. In this case, you should know that the response time can be longer than if you make the contact through chat or by phone. Be that as it may, if you don't mind waiting a little longer, you should know that you can send an email to the following address: [email protected]


Contact Xiaomi by post

You may be interested in contacting Xiaomi by letter, by post. In this case, and if you need to send a letter or document using this format, you should send it to the physical address of the company, which is in Madrid.

In any case, the address to which you must write is the following:


Calle Orense, 70 Office 7 DR

28020 Madrid

In this case, it is very likely that the response from customer service (if they have to give it to you for whatever reason) will take much longer to arrive. Be that as it may, you can use any of the means proposed by Xiaomi or go to a physical store to solve your question as soon as possible, especially if you are looking to solve a technical problem with your phone or with any other device in the house. .

If you are looking for a physical store near you, we recommend you take a look at this guide, in which you will find the address and all the data of the Mi Store establishments that are scattered throughout Spain.

Other customer service phone numbers and emails

Samsung Customer Support

Huawei Customer Support

Hotmail customer support

Instagram customer service

Gmail customer support

YouTube customer support

Netflix customer support