Amazon Locker, what is it and how to collect an order

Amazon Locker, what is it and how to collect an order

Surely at some point, walking through a shopping center in your city, you have come across a huge yellow Amazon shelf. This is Amazon Locker, a very convenient service to place your order and collect it directly from that place. This avoids having to wait for the delivery person at home or be aware of the arrival of the shipment at your home. Using Amazon Locker is very easy. You just have to set it as a collection point from your Amazon user account and then choose which location you are most interested in when collecting your order.

Like the products you receive at home, Amazon Locker is free for Prime users, with one-day shipping on select items. Of course, you will have only three days to collect your shipment at the collection point. If after that time you have not gone for it, it will be returned to Amazon again and you will receive a full refund.

How to set up Amazon Locker

The first thing you have to do to indicate that you want to receive an order in Amazon Locker is to go to the section of your Amazon account to define a collection point through this system. Enter, therefore, in Accounts and lists and then in Addresses. Then click Add address. Once inside you do not have to fill in anything, just go to the phrase that indicates " Or pick up your packages at the collection point that suits you best by clicking here" and do the same. 


Now, you can choose your closest collection point to receive your Amazon products at Locker. You can search by address, zip code, or point of interest. When you have selected one of these options, all the Amazon Locker points that are close to the address you have indicated will appear. You can check the schedule, as there are some that are not accessible to the public 24 hours a day. Finally choose the one you want. If you return to the address list you will see your selected Amazon Locker address.

Amazon Locker

How to pick up a package from Amazon Locker

If you have already placed your order, you have selected delivery through Amazon Locker and you have just seen the email informing you of its availability, you only have to go and pick it up. Now, how to do it? In the same email you have received you will see a barcode necessary to enjoy your package. We recommend that you take a photo with the image of the code, or write it down on your notepad or paper, if this is more convenient for you. Another option, if you carry your mobile, who does not, is to go with him to the Locker point and there open the mail to see the code.

Amaozn Locker Pickup

Once you are in front of the Amazon Locker shelf, touch the screen to start the process. Enter the code manually or put the barcode under the red laser, a much faster and more convenient option. If the barcode is read correctly, a door will open in Amazon Locker with your package inside . Before closing it you have to check that you do not have anything inside the mailbox.

When you have collected the package, Amazon will send you an email notifying you that the package has been removed from Amazon Locker and will propose to conduct a survey on the service provided.

How much does it cost to use Amazon Locker and other issues

If you are a member of Amazon Prime you can use Amazon Lockers completely free, just as if you received the package at your home address. In the event that you are not a member of Amazon Prime you will have to pay 5 euros for delivery in 1 day. Same day shipping delivery is 8 euros.

Of course, you have to bear in mind that not all Amazon items are prepared to be delivered through Locker. The articles eligible to benefit from this system are those articles from any Amazon page that are sent by the company (as a general rule they are the articles of sellers or reconditioned products). Currently, Amazon Lockers accept packages of the following measurements: 42 x 35 x 32 cm, with a maximum weight of 4.5 kilos. This means that if you have placed an order for an electric scooter or a microwave, you will hardly be able to pick it up at Amazon Locker.

Likewise, you have only three days to pick up your package once you have received the email with the code. We recommend that you always keep this in mind, because if 72 hours pass, the package will be returned to Amazon and you will receive a full refund of the order.

Amazon Locker

In the case of blind people, there are talking Amazon Lockers that will indicate at all times the steps to follow to collect the package. In cities where there are talking lockers , audio instructions and guidelines will be given to follow smoothly during the collection process. Also, all Amazon Lockers have the same sound quality as the VoiceView screen reader on Kindle e-Readers, Fire Tablets and Fire TVs.

Finally, note that during the payment process, when you choose an Amazon Locker as the shipping address, you will see an option to use the lowest Lockers. We recommend that you select it if you want the locker where you leave your package to be lower, close to the ground, in case you need to have greater accessibility. By choosing this preference, your orders will always be sent to the lower boxes. When you want to cancel it, you just have to select the "Change" option next to the confirmation in the lower box at the time of payment.