Make an appointment online to renew your ID: 10 questions and answers

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Requesting an appointment to renew the DNI or issue a new one is something that today can be done online through the Internet. In general, the body of the National Police does not accept the request for summons in person, which forces us to carry out the procedure through an electronic device. There are many doubts about the latter: how much does it cost to renew the DNI, how to cancel an appointment, what is the telephone number for the procedures and a long etcetera. This time we have compiled several of the most common questions when requesting an appointment with the DNI.

Index of contents

Where can I make an appointment to renew my DNI?

The page to request a prior appointment of the DNI does not work, what do I do?

Can you make an appointment by phone to renew your DNI?

Can I make an appointment by phone from outside Spain?

I have lost my DNI abroad, where can I issue a new one?

Can I cancel a previous DNI appointment online?

How much does it cost to renew the DNI in 2019?

What is the necessary documentation to renew the DNI?

Can the DNI be renewed without an appointment?

Which police stations are the fastest to renew the DNI in Spain?

Where can I make an appointment to renew my DNI?

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The Government of Spain, in collaboration with the National Police Force, has set up a website to request citations online. The process is as simple as entering the data of the old DNI (issue number, expiration date, document number ...) and choosing the closest police station to our location.

  • Access the website of the General Directorate of Police

Finally, we will select the day and time to make the appointment in the previously selected office. The page is also compatible with the issuance of a new DNI in case of loss or theft and with the issuance of passports and NIE documents .

The page to request a prior appointment of the DNI does not work, what do I do?

It does not load, it does not work, it does not allow pressing buttons or external links… The platform created by the Ministry of the Interior is optimized only for computers with Internet Explorer 9 or higher versions and a screen resolution of 1,024 x 768 pixels.

If we do not have a compatible computer, it is most likely that the web will give operational problems.

Can you make an appointment by phone to renew your DNI?

Yes. In case of not having an electronic device, we can request the previous appointment through the number 060 if we call from a national number.

The latter's calling hours are open 24 hours a day, 365 days a year, and the cost will vary depending on the rate of our telephone operator if we call from a mobile phone number . In the case of landlines, the cost of the call is free.

Can I make an appointment by phone from outside Spain?

The truth is that yes. The number that the administration provides is +34 902 887 060 , although in this case the cost of the call is fully reflected in the user's rate.

Depending on the telephone company, the cost per minute can range from 50 cents for landlines to 2.50 euros for mobile phone lines . If the call has a duration of 5 or more minutes, the cost can rise above 10 euros.

I have lost my DNI abroad, where can I issue a new one?

In this case we will not have to go to the National Police website, but to the office of the Consulate of Spain closest to our location .

Generally, expeditions are usually carried out immediately, so we will not have to make an appointment. This also applies when issuing new passports.

Can I cancel a previous DNI appointment online?

If we want to cancel or cancel an appointment requested through the online service, we are in luck. The process is as simple as going back to the dating page and entering the data corresponding to our ID . We can also use the link attached to the email sent by the General Directorate of the National Police or to the telephone number listed above.

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Once we are on the web, the wizard will show us different options, from which we can choose Cancel Appointment . Then we can schedule a new appointment, which will be stored in the Police database.

How much does it cost to renew the DNI in 2019?

Currently the Government of Spain has set a fee of 12 euros for renewing the DNI . This rate also applies to new shipments, so that the loss or theft of the document will not be a reason for exemption.

If, on the other hand, we want to change any data in the document, such as name, surname, gender or address, the cost of the renewal will be 0 euros, or what is the same, totally free. It is important to emphasize that the payment of the procedure must be made in cash , never by bank transfer or credit or debit card.

What is the necessary documentation to renew the DNI?

To renew the DNI we will need to have a series of documents that depend on the type of procedure to be carried out. In all cases we will have to add the following elements:

  • Passport-style photograph printed on good quality photographic paper (photocopies are not valid)
  • Old ID

In the event that we have lost the DNI and we cannot attach the relevant document, we will have to fill in document 061 provided by the same administration at the time of renewing the DNI. If, in addition, we want to alter any information on the DNI, such as address, name or gender, we will have to provide the relevant official documents that prove and justify the alteration of the information in question.

  • Court ruling that proves the change of name or surname
  • Medical sentence proving the change of sex
  • Certificate of registration from the City Council that proves the change of address

Can the DNI be renewed without an appointment?

As a general rule, no. The emergency renewal of the DNI is carried out in certain police stations in Spain . The rest of administrations require a prior summons through any of the methods explained above.

It is best to call the nearest local police station directly to inquire about the availability of this process.

Which police stations are the fastest to renew the DNI in Spain?

The average time to request an appointment is usually around two months . The good news is that there are police stations that reduce this time significantly. We have extracted the data from Frequently Asked Questions with some of the fastest police stations in Spain to renew the DNI depending on the province and the city.

Andalusian Police Stations

  • Almería : Jerez de la Frontera office (waiting around a month and a half).
  • Cádiz : Algeciras office (waiting around a month).
  • Córdoba : Córdoba office in Parque Figueroa (waiting around a month).
  • Granada : Baza office (waiting around 10 days).
  • Huelva : Ayamonte office (waiting around 15 days).
  • Jaén : Linares office (waiting around a month and a half).
  • Malaga : Malaga North office (single citations with immediate availability).
  • Seville : Camas office (waiting around a month).

Aragon Police Stations

  • Huesca : Huesca office (waiting around a month and a half).
  • Teruel : Teruel office (waiting around a month).
  • Zaragoza : Zaragoza office in Actur-Rey Fernando (around 10 days of waiting).

Asturias Police Stations

  • Langreo : Langreo office (waiting around two days).

Canary Islands Police Stations

  • Las Palmas de Gran Canaria : Puerto del Rosario office (waiting around a month).
  • Santa Cruz de Tenerife : office in Santa Cruz de la Palma (waiting around 15 days).

Cantabria Police Stations

  • Santander : Santander office in José Ramón Lopez Dóriga (waiting around a month).

Castilla La Mancha Police Stations

  • Albacete : Albacete office (waiting around two days for single appointments).
  • Ciudad Real : Puertollano office (waiting around a month).
  • Toledo : Talavera de la Reina office (waiting around two months).

Castilla y León Police Stations

  • Ávila : Ávila office (waiting around two months).
  • Burgos : Aranda de Duero office (waiting around 15 days).
  • León : Astorga office (waiting around 15 days
  • Palencia : Palencia office (waiting around a month).
  • Salamanca : Salamanca office (waiting around two months).
  • Segovia : Segovia office (waiting around two months).
  • Soria : Soria office (waiting around a month).
  • Valladolid :> Valladolid office in Fray Luis de Granada (waiting around a month).
  • Zamora : Zamora office (waiting around a month).

Police stations of Catalonia

  • Barcelona : Vic office (waiting around 10 days).
  • Girona : Camprodón office (waiting around a month and a half)
  • Tarragona : Tarragona office (waiting around two months).

Balearic Islands Police Stations

  • Palma : Palma office (waiting around a month).

Extremadura police stations

  • Badajoz : Don Benito's office (waiting around two days).
  • Cáceres : Cáceres office (waiting around a month).

Galicia Police Stations

  • A Coruña : Ferrol office (waiting around a month and a half).
  • Lugo : Lugo office (waiting around a month and a half).
  • Vigo : Vigo office (waiting around a month and a half).

Police stations in La Rioja

  • Logroño : Logroño office (waiting around two months).

Community of Madrid police stations

  • Madrid : Majadahonda office (waiting around a month and a half).

Murcia police stations

  • Murcia : Isaac Albéniz's office (waiting around a month and a half).

Police stations of Navarra

  • Pamplona : Tudela office (waiting around a month and a half).

Basque Country Police Stations

  • Guipúzcoa : San Sebastián office (waiting around two months).
  • Vizcaya : Bilbao office (waiting around a month and a half).

Valencian Community Police Stations

  • Alicante : Elche office (waiting around a month).
  • Castellón : Castellón de la Plana office (wait around two months).
  • Valencia : Torrent office (waiting around a month).

Ceuta and Melilla Police Stations

  • Ceuta : Ceuta office (waiting around a month and a half).