Orange customer service: phone, contact and support email

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Do you have a problem with Orange? Do you need to contact the operator of French origin to answer questions? Do you want to know their offer to formalize a contract? The most agile thing will be that you call directly any of the customer service numbers that we propose.

We also offer you some addresses, both electronic and postal , to get in touch with Orange through other means. Read on to get all the data you need.


Orange customer service numbers

The most agile and quick way to get in touch with any type of Orange customer service is, without a doubt, the telephone . The operator offers multiple numbers, so that you can contact at any time of the day with the service or technical attention you need. But let's see what they are:

Orange customer service from mobile: 1470

It is the number you should contact if you are already an Orange customer. It is a free service that you can dial from your mobile phone . Here you can consult all the doubts you have in relation to your contracted services, be it ADSL, fiber, mobile telephony or television. You can also get breakdown support and resolve issues related to consumption or billing. They will attend you 24 hours a day, 365 days a year.

Orange customer service from landline: 656 001 470

This is the same service that you can get by calling 1470, but calling from a landline . It will be useful if your mobile phone is damaged or for whatever reason, you do not have the option of calling from your smartphone. You can make the same queries and during the same uninterrupted hours.

Attention for non-Orange customers from other operators: 1414

If you are not yet an Orange customer, but want to contact them, you can call from 1414, which is the number that the operator has enabled for all those who call from non-Orange numbers . It is a free service telephone number, which will be very useful whether you are not a customer (yet) or if you are, you can only contact the operator from another number that is not Orange. The service is available for free from anywhere in Spain and during business hours.

Hiring: 983 375 630 and 900 905 131 (free)

How could it be otherwise, Orange also makes available to its future clients a free number for hiring. It is 900 905 131. There is another, which is 983 375 630, but it has a cost. You can call from a landline or mobile and you will be charged as a national call. It is possible, in any case, that these types of calls are included in your fee, so you will not overpay.

From abroad: +34 656 001 470 (individuals) and +34 656 001 471 (companies)

If you are abroad, you will not be able to call the usual numbers . You have to mark one or the other of those indicated, depending on whether you are an individual or a company.

Business customer service: 1471

Orange has a special number for freelancers and SMEs , which is 1471. There is another service, which is the one that allows you to request that a customer service agent contact us. Here you have to fill out a form and they will be able to call you from Monday to Friday, from 9 in the morning until 10 at night.

Portabilities: 900 908 245

If you are going to carry out a portability , you can call this number directly. In this way, you will get information about the process and about the offers that are currently available.

Orange customer service: phone, contact and support email 1

Contact Orange by email

We have already indicated that the fastest way to contact Orange is by phone. But if you prefer an email, you can send a message to:

[email protected]

It may take a while for them to reply to you or they may refer you to the general response of a forum in response to your issue.

Share your queries through social networks

All operators usually already offer answers through the accounts of their main social networks. In the case of Orange, you can contact them through:

  • Facebook Orange
  • Twitter Orange 
  • Instagram Orange

Send a letter to the Orange headquarters

If you need to send a more official communication, you can choose to send a postal letter to the same Orange headquarters. It can be useful, especially for claims. The exact address you should go to is the following:

France Telecom España, SA

CIF: A82009812

La Finca business park

Paseo del Club Deportivo nº1, Building 8

28223 Pozuelo de Alarcón (Madrid)

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