Buying reconditioned products can be a good idea to get what we need for a lower price. However, you must be very careful when choosing the store to buy refurbished products. One of the best options is Amazon, we explain what Amazon's reconditioned products are and what their guarantee is like .
What are Amazon Refurbished Products?
Refurbished Amazon products are products that users have returned to the store after purchasing . Amazon offers excellent after-sales service, including the ability to return most purchases for no reason within 30 days.
Have you bought a new coffee maker and then you regret it? You can return it without problems, Amazon will refund your money in a few days, and the product will be available for sale again. You can make the return even if you have already opened the product box. In the latter case, the resale will be made for a lower price than the new product.
Is it safe to buy refurbished products from Amazon?
Without a doubt. Amazon employees evaluate each of the products that customers return . This has a double purpose, the status of all of them is checked, and on the other hand they are classified according to their status to be sold for a slightly lower or higher price.
We will explain this in more detail. Look at the following image.
In the image above you can see that two refurbished units of the Logitech G613 keyboard are offered. One of them is rated “Very Good” and the other “Like New” . This is what we meant when we said that Amazon employees classify returned products based on their status. You can see that the sale prices are slightly different.
You may have used the item for days and then return it, it is normal for the products to suffer wear and tear with use, something that is inevitable no matter how much you take care of them. Amazon will not reject a return because the product has dust or light scratches , they will simply adjust the resale price according to the condition of the product.
And what about the warranty? All Refurbished Amazon products enjoy the same warranty policy as new products. This means that you will have the same protection as if you buy a new product , including of course the 30-day automatic returns period.
If you buy a refurbished product and it does not meet the conditions announced by Amazon, simply process the return , you will not bear any costs and you will get back all the money you had paid for the product.
How to return a product to Amazon
Returning a product to Amazon couldn't be easier. We explain the process so you do not have problems.
The first thing you need to do is access your account and then the orders section .
Once inside, locate the product you want to return and click on " Return products ".
In the next window you must select the reason for the return . We recommend you select the option "Does not correspond to the description". Below that you will have to describe the problem, this helps Amazon to correct possible defects in the quality control of the products, so that the problem does not happen again.
Select if you want to receive the money on your credit card or as a balance in your account .
Now choose the carrier option and click on "Confirm the return." This will generate a label that you will have to stick on the package and it will be ready to return the product.
Once you have returned the product, Amazon will refund your money within a few days .