Sony presented the Sony Xperia Z5 at the IFA in Berlin in early September last year. The device was surprised, especially by its powerful main camera sensor Exmor RS of 23 megapixels, which incorporates a hybrid autofocus technology that reduces time the focus up to 0.03 seconds. The Xperia Z5 also came with a Qualcomm Snapdragon 810 processor, a 5.2-inch FullHD screen, as well as a fingerprint reader, one of the great novelties of this model.
With some time on the market, many users have had the opportunity to test it and use it carefully. Although it responds quite well, as with all devices, we may encounter a number of problems . These are common faults that are easy to fix and shouldn't be a headache. These are some of the main ones and this is how they can be fixed.
The Sony Xperia Z5 does not turn on
Some users have reported that after being turned off the phone has not been able to turn on again. One possible solution is to try a force shutdown. Use the tip of a ballpoint pen or similarly sized object to press and hold the off button next to the memory card slot. The Sony Xperia Z5 will vibrate three times, then you can release the button.
If your Xperia Z5 does not start up with this , try doing a two-minute reset. To do this, press and hold the off button for about 120 seconds. Ignore the vibrations they feel, just release the button when the time is up. Next, plug the Xperia Z5 into a charger and when you see a charging icon on the screen, try turning it on.
Poor battery life
The Sony Xperia Z5 equips a 2,900 mAh battery, which, according to the company itself, is capable of exceeding an autonomy of up to two days. Although the device incorporates the Quick Charge 2.0 fast charging standard , many users may require more runtime during the day. Luckily there are a lot of third-party applications that could solve your problem.
One of them is Greenify . It's free and simply puts the device into hibernation when not in use, similar to what the new Doze feature that came with Android 6.0 Marshmallow does. If this app does not convince you, you could also activate the Stamina mode , which deactivates the WiFi and mobile data while the screen is off.
The touch screen does not work
The Sony Xperia Z5 touchscreen can be affected by custom screen protectors, so if you have one, it's worth uninstalling it to see if it's the cause of the problem. If not, Sony says that excessive heat can also affect the Sony Xperia Z5's screen . As we mentioned above, manually resetting the Sony Xperia Z5 by pressing the button next to the memory card slot can work wonders. Note that you will not lose any settings or your personal data by doing this.
Meanwhile, if you use the diagnostic application Xperia from Sony , it is possible to perform a test to see if the phone identifies a problem in itself. From the Sony Xperia Z5 home screen , go to Settings> About phone> Diagnostics> Test . Follow the instructions that will appear on the screen and wait for the results with your fingers crossed.