Failed to reset my Windows 10 PC, how to fix it

Failed to reset my Windows 10 PC, how to fix it

Whether you have a problem with installed programs, or your computer is slow, there are several reasons why you may want to reset your Windows 10 PC. It is also common practice to reset your computer before selling it. It is a process that does not normally cause problems, but there are some errors that can occur during the process. "There was a problem resetting your PC" is one of the most common error messages, we explain the best solutions.

Install the latest updates

Let's start with the most basic and easy solution. Installing the latest Windows 10 updates could help eliminate this annoying error. Updates bring new features and fix bugs . Here's how to install the latest updates on your Windows 10 PC.

  • Press the Windows + I key combination to start your PC's configuration menu.
  • Enter the option "Update and security".
  • Inside the Windows Update section, click on the 'Check for updates' button.
  • Wait for your PC to check for the latest available updates.

After the updates have been installed, you can proceed to reset your PC again to check if the errors have been fixed.

Use a system restore point

Using restore points takes your PC to a previous state. This is something that often also helps to correct any errors you may be experiencing on your computer.

If you had a Windows system restore point created before you started experiencing the reset error, you can try reverting to that previous state to fix the problem, which is preventing you from resetting your computer.

Here is how to do it in a very simple way.

Use the Windows 10 Start Menu Finder to access the Control Panel .

Use a system restore point 1

Select the " Recovery " option from the menu.

Use a system restore point 2

In the system window, select " Open system restore ."

Use a system restore point 3

Select an available system restore point. You can check the "Show more restore points" box to show more restore points available on your PC.

Use a system restore point 4

After selecting the restore point you want to use, click the " Next " button .

Confirm the use of the restore point in the new window, and click " Finish " to start the process.

Use a system restore point 6

Once the restoration process is complete, you can proceed to restart your PC to see if the problem has been fixed.

Reauthorize REAgentC

The REAgentC tool allows users to configure the Windows recovery environment, manage recovery options, and troubleshoot problems related to resetting their PC. Temporarily disabling REAgentC and re-enabling it may help you resolve the error.

It may seem complicated, but you just have to follow the steps that we explain:

Use the search engine on the Start menu to access the Windows 10 cmd command window. Run the tool as administrator.

Reauthorize REAgentC 1

Type "reagentc / disable" and hit the Enter key. Wait a few seconds and type reagentc / enable to activate the service again.

Reauthorize REAgentC 2

After that, you can close the command window and restart your computer to see if you can restore the computer normally.

Our article on how to fix the error that does not allow you to reset Windows 10 ends here, remember that you can leave a comment if you have any questions.