During the boom in email clients, the defunct Telefónica (now Movistar) decided to launch its own email platform called Telefónica.net whose users could access through the data provided by the company itself at the time of hiring a finished product or service. Several years later, the service was renamed Correo de Movistar (Movistar.es), and today access to it is limited only to current company customers , as it was terminated by the same company several years ago. Do you have a Movistar email account and it doesn't work? Find out how to get in easily.
Movistar email: so you can enter your account from the web
Since 2013, Movistar has vetoed the possibility of creating new email accounts with mail@telefónica.net and [email protected] domains. Currently its access is only possible if since 2013 we maintain some of the Movistar services compatible with the company's mail.
Access is as simple as going to the Movistar page through this link and entering our usual credentials (email address and password). In case the web gives us credentials error (incorrect password or email), we can access this other page to recover the password.
The process from now on is as simple as following the steps that the wizard will indicate . Once we have managed to recover our credentials, we will be able to enter the inbox of our Movistar email account without any problem. We can also send emails to other people despite the termination of service.
Enter Telefónica Mail from Gmail
Telefónica and Movistar email is compatible with the respective Gmail and Outlook applications for Android and iOS. In the case of the first, the process is as simple as accessing the application, sliding the side menu to the left and clicking on the Settings option .
Then we will add an account and finally another service . Now we only have to indicate our email address and indicate the type of email to add, which can be POP3, IMAP or Exchange . The data to be entered can be seen below.
Enter Movistar Mail from a POP account
If we are going to access from a POP mail client on Windows, macOS, Android, Linux or iOS such as Outlook or Thunderbird, we will have to enter the following information:
- Account name : [email protected]
- Name : our full name or nickname
- Email address : [email protected]
- Response address : [email protected] (if we want to receive responses to emails at another address we can indicate a different address, either from Movistar, Gmail or Outlook)
- Incoming mail server name : pop3.movistar.es
- Port : 110 or 995 (depending on whether we are going to connect through an encrypted channel)
- Password : Movistar account password
Enter Telefónica Mail from an IMAP mail
In the case of IMAP mail clients, the procedure is similar to that of POP mail, with some differences in the name of the server and the ports used.
- Account name : [email protected]
- Name : our full name or nickname
- Email address : [email protected]
- Response address : [email protected] (if we want to receive responses to emails at another email address we can indicate a different address, either from Movistar, Gmail or Outlook)
- Incoming mail server name : imap.movistar.es
- Port : 143 or 993 (depending on whether we are going to connect through an encrypted channel)
- Password : Movistar account password
Enter Telefónica Mail from an SMTP email
Finally, if we want to access from an email with SMTP functionality, the data to be entered are very similar to the previous ones.
- Account name : [email protected]
- Name : our full name or nickname
- Email address : [email protected]
- Response address : [email protected] (if we want to receive responses to emails at another email address we can indicate a different address, either from Movistar, Gmail or Outlook)
- Incoming mail server name : smtp.movistar.es
- Password : Movistar account password
Problems with the Movistar mail
Given that the current Movistar website platform is at the latest, we may encounter several problems when accessing our user account.
The first one may be related to password recovery. If we have followed the steps indicated by the wizard because the username or password is incorrect and we have not recovered the credential in question, the problem may be due to the expiration of the service .
As we mentioned at the beginning of the entry, Correo de Movistar is only available to all those clients who have maintained the Movistar contract until then. If we have unsubscribed at any time from the company or have returned after carrying out the portability to another company, our account will be deleted forever , and we will not be able to recover any of the data from the emails.
If this is not our case, the next thing we can do is open a chat with one of the operators specialized in the Telefónica Mail service. In this link we can open a request to speak with one of the available operators.
Finally, to recover our email or password we can make use of the Movistar community , a forum designed to resolve the doubts of the company's clients. In this link we can create the relevant topic with our query so that a moderator can contact us or resolve our question.